AI is more than a chat window
Your employees may already use a chatbot, for instance to write texts or summarise emails. Useful, but there is much more to gain for your business.
Artificial Intelligence
AI is everywhere, but still limited in your business?
AI in your current software
Your CRM, accounting and office software often have AI features built in, and if not, AI can usually be connected to them. That way your team works with AI in the programs it already knows.
AI chat with access to your data
With so-called MCP connections, your AI chat gets access to your systems. Employees can then look up customer information or stock directly, or have AI add a new customer.
AI that doesn't just make things up
A standalone chatbot sometimes fills gaps convincingly, also known as hallucinating. When AI works from your own documents and systems, with sources cited, you can check every answer.
Dutch SME owners using AI, up from 33% in 2025 (Exact MKB Barometer, 2026)
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More than a chat window
AI is more than a smart chat
AI as an assistant
A secure AI assistant for your team, set up with your own documents, ways of working and ground rules. For questions, texts and summaries, without confidential information ending up in free tools.
AI in the background
Connected to your systems, AI does its work without anyone having to ask. AI models and AI agents read incoming emails and documents, fill in data and prepare tasks.
Your systems in the chat
With MCP connections, the chat works with your own systems. Employees combine data from multiple systems and give instructions in plain language, typed or spoken, with the same rights as when they log in.
How it worksYour systems,
Your systems,
simply in the chat
With MCP connections, the AI chat works with your own systems. Employees look up information or give an instruction, typed or spoken, at the office or on the road. AI only makes changes after confirmation.
- Account manager, on the road: Add Van Dijk Installations from Amersfoort to the CRM. The contact is Petra, she would like a quote next week. I'll add Van Dijk Installations with Petra as the contact, and create a task for the quote next week. Is that right?
- Sales rep, between two appointments: Which customers are nearby, and who haven't I spoken to yet this year? There are six customers within ten kilometres. You haven't spoken to two of them this year: Smit Bakery and Jansen Garage.
- Office staff, before a customer call: What is still outstanding at Smit Bakery, and what did we agree last week? There are two open invoices, one of which is overdue. Last week it was agreed that you would email the new price list before Friday.
- Sales, on the phone with a customer: How much of item 4021 do we have in stock, and when is the next delivery? There are 140 units in stock. The next delivery of 500 units is scheduled for Thursday.
- Technician, at the end of the day: Log four hours on the Oosterpark project today, one of which was travel time. I'll log three hours of work and one hour of travel time on the Oosterpark project for today. OK?
- Management, ahead of the management meeting: Which customers ordered less this quarter than in the same quarter last year? There are five. The biggest drop is at De Boer Wholesale. Shall I make an overview per customer for the meeting?
Applications
Where AI already helps SMEs today

Administration
Reading and processing invoices and documents automatically

Customer contact
Answering customer questions faster and consistently

Knowledge base
Recording and finding internal knowledge and work instructions

Minutes
Turning meetings into minutes and action points

Sales and marketing
Drafting quotes and texts in your own style

Management information



